Trust & Safety

How we protect our community

Building trust is at the core of everything we do. Here's how we keep MIMY a safe space for genuine connections.

<24h
Report response time
99.9%
Spam blocked
24/7
Monitoring
100%
Reports reviewed

Multi-Layer Protection

Consent-First Architecture

Our intro system ensures you only receive messages from people you approve. No unsolicited DMs, ever.

AI-Powered Detection

Machine learning models identify and flag suspicious accounts, spam, and harmful content in real-time.

Human Moderation

Our trained Trust & Safety team reviews reports and makes nuanced decisions that AI can't.

Photo Verification

Optional photo verification helps confirm you're talking to a real person, not a catfish.

Safety Features

Intro Approval System

Unlike other platforms where anyone can message you, MIMY requires you to approve intros before someone can contact you. This puts you in complete control of who enters your inbox.

Easy Blocking & Reporting

One tap to block anyone. They won't know they've been blocked and can't contact you again. Reports go directly to our safety team for review.

Proactive Monitoring

We don't just wait for reports. Our systems actively scan for suspicious patterns, fake accounts, and potential scammers before they can cause harm.

Rapid Response

Urgent safety reports are handled within hours, not days. Our team is available around the clock to address serious concerns.

Our Policies

Zero Tolerance for Harassment

Any form of harassment, hate speech, or threatening behavior results in immediate account termination.

No Fake Profiles

We actively detect and remove fake accounts, bots, and catfish profiles from the platform.

Privacy by Default

Your personal information is never shared without consent. We minimize data collection.

Age Verification

We use multiple methods to verify users are 18+ and prevent minors from accessing the platform.

What Happens When You Report

1

Immediate Action

The reported user is flagged and their ability to send new intros may be temporarily restricted.

2

Review

Our Trust & Safety team reviews the report, including message history and account behavior patterns.

3

Action

Based on findings, we may warn, suspend, or permanently ban the user. Severe violations result in immediate termination.

4

Follow Up

You'll receive confirmation that your report was reviewed. For serious cases, we may reach out for additional information.

Need to Report Something?

Your safety is our priority. Report any concerns and we'll take action.

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